Kansas City Freelance Writer Liz Craig

When I was visiting at my grandmother Barebo’s house one summer, she demonstrated how to tell a male kitten from a female kitten. Someone had brought a fuzzy little kit and said, “I don’t know if it’s a male or a female.” Mom B. seized the surprised kitten, whipped it upside-down, and peered beneath its tail. “That’s a male,” she declared.

Amazed, I asked, “How do you know?” She replied, “If it’s a male, there’s a colon under its tail. If it’s a female, it’s a semicolon.” Picking up the kitten, I took a look, and sure enough, I saw two black dots punctuating the kitten’s backside.

So now you know how to tell the difference between a boy cat and a girl one by their respective rear-end punctuation marks. But do you know the different uses of those two punctuation marks?

It’s not hard to figure out when to use a colon or a semicolon, but many writers give up and use long dashes instead. The long dash, or em-dash, has become the “There I fixed it” punctuation mark, and these days, it and its cousin, the short dash, or en-dash, are seldom used correctly. But dashes were the topic of an earlier post here. So it’s on to semicolons and colons.

A semicolon is used at the end of one independent clause to introduce another, related, independent clause. Example: (Hey, that’s one way to use a colon, by the way.) “We gave up waiting in the rain to get in to see the new Kauffman Performing Arts Center; it just wasn’t worth it.”

The semicolon acts as an “almost-period,” but it’s not as final. It signals the end of one thought and the beginning of a related thought, or a further comment on the first thought. It often appears where an “and” or “but” might also have been used.

The semicolon can also be used to separate items in a list that might be confusing if you used commas instead. For example, you might write, “Sally had a list of things to do that day that included taking the car to be washed; having her hair re-dyed (the color it was supposed to be in the first place); and driving Nellie, the poodle pup, to the vet, Dr. Neiman, to be spayed.”

If you wanted to introduce a colon into the mix, you could write:

“Sally had a list of things to do that day: take the car…” and then proceed with the rest of the sentence as shown above, changing the verbs from gerunds to regular verbs (“take” instead of “taking”). The colon in this case says, “Here’s the list.”

The colon also can be used after “following,” as in “To create a username and PIN, do the following:” Other words or phrases that precede the colon include “as follows,” “to-wit,” and other words introducing a list of steps or items.

The colon can be used instead of a comma in a sentence like, “Washington Irving said: ‘…..” Or likewise, it can be substituted for a comma in a formal letter salutation, as in “Dear sir:”

For more uses of these kitty-sex-detecting clues, here’s a good source.

So now, each time you see a kitten, you’ll think of the proper way to use colons and semicolons. Right?

In summer, my grandmother’s front yard was always bedecked with various interesting flowers and plants: spider plants, bleeding hearts, daisies, and elephant ears sprouted everywhere, with no apparent order imposed on them. That was because my grandmother wasn’t a planter, but a sprinkler. She would stand on the front porch and throw out handfuls of seeds, and the ones that sprouted became her garden that year.

I’ve noticed, as a writer/proofreader, that there are plenty of writers who use my grandmother’s method of seed-planting to disperse commas. My guess is that not knowing how to plant commas where they’re needed, they sprinkle them around randomly, hoping one or two will land in the right spots.

Well, that’s one way to do it. Not the right way, but it is a way.

There are pages and pages of rules about the use of commas, and it’s useful to read them. But it seems to me you could do middling well, comma-wise, by simply reading aloud what you’ve written, then placing a comma every place you paused for breath or emphasis. Because that’s why commas are there. In the music of prose, commas are the beats and rests between the notes that give the melody shape and purpose.

Too esoteric? If you really want to learn the rules of comma usage, there are plenty of resources online. Here’s one I use when I’m unsure.

Sometimes, it’s necessary to break the rules for the sake of clarity, but it’s useful to know the rules, so you’ll know when you can break them.

I proofread documents for several departments of a national financial services company. When they’re pleased, I’m pleased. Here’s a note I received yesterday:

Thank you, Liz, for the quick turnaround and for the edits you made. Excellent changes!

Today, I outlined and wrote a sales presentation for a company I’d never heard of until a few days ago. A PR friend of mine had called and asked for my help on the writing end of a big branding/positioning project with a number of closely-spaced deadlines for items progressing to a complete revamp.

Hey, doing anything is easier when you don’t have time to do it. You doubt it?

Without thinking time, you don’t have ruminating time. You go with your first instinct and make it work. It’s kind of exhilarating. Kind of devil-may-care, even!Of course, background info helps. And on this project, it was coming through in small drips as the writing progressed. It’s still coming in, even as I’ve just finished the presentation script. Do I go back now and change things? Heck, there isn’t time! My PR friend has to present the danged thing in about an hour!

Thank goodness for tight deadlines, I say. Now for a little nap.

For the past 10 years, I’ve been calling myself a freelance writer. But recently, a friend who is cognizant of the kind of counseling I give my clients, suggested that “writer” is a bit limiting.

It’s true that I can write, and am, in fact, “a writer.” “Senior Writer” is the title by which I’ve been known in the ad agency world. But, as anyone who has worked at an agency, or as a freelancer, can tell you, there’s more to the job of writing than pulling out a computer and banging out some random letters. There’s the whole “thinking” part, for instance, which the title, “Writer,” doesn’t address.

By way of explaining this to a foreign client who was unfamiliar with the process and wondered what I had been billing him for, since he hadn’t seen his campaign yet, I drew a picture of an iceberg (I do have some artistic skills, but anyone can draw a triangle.). I drew the waterline close to the tip.

Then I explained that all the background info gathering, analyzing, thinking, strategizing, getting bids, estimating, budgeting and planning were in the part below the waterline. You can’t see them. The part you finally see, the finished project, is the very tip of the iceberg. You have to pay for all of that, just as you have to pay for an architect’s plans before you build your house.

My client’s question brought to mind the image of a dad-to-be looking at his third-trimester-pregnant wife and saying, “You’ve been saying for months that you’re going to have a baby. I don’t see any baby. So what gives?”

But getting back to services I offer clients: beyond simply writing, I do project management.

Harried business owners don’t have the time, energy or knowledge to manage graphic designers, webmasters, HTML experts, and others involved in a Web or other project. So if they turn the project over to me, let me communicate and negotiate with the other suppliers, then report to them, they save a lot of time, which equates to money. Not to mention that they avoid the anguish of trying to get business, do business, AND manage a marketing or advertising project.

Managing a project in print or Web or video for a client is child’s play, compared with my duties as an ad agency writer/producer. In that capacity, I was in charge of every aspect of a production, from keeping the client happy (Number One, always) to producing estimates to riding herd on the production company, casting talent, directing same, selecting wardrobe set designs, keeping costs in line, and overseeing anything else that would affect the final product.

So, since I help clients as a consultant, thinker, planner, strategist and project manager, what do I call myself? Would a rose by any other name really smell as sweet? Or would another name make me smell sweeter? If I give up “writer” and go for the more accurate “independent marketing and advertising consultant,” will people actually know what I can do? Hmm. I changed it on LinkedIn. Let’s see what happens.

Popcorn Girl
Short Story – 860 words
©2011 Liz Craig

My name is Dorthy Parrott. I live in Mexico, Missouri, population 13,000. It’s the kind of place you get born in, get brain-dead from boredom in, and forget to leave.

Excitement is pretty scarce around here. Driving around the courthouse square with its miniature Statue of Liberty is about it. Oh, one time Roy Clark came to town to appear at the Audrain County Fair. I saw him at the Acapulco Lanes after his show drinking beer out of a plastic cup, but I didn’t want to bother him.

As a native Mexicoan, my expectations have never been high. Until recently, I spent most of my waking hours sweeping up popcorn off the floor of the Liberty Theater, which keeps you looking down in general. The best thing about the job was getting to see all the movies for free. Watching the beautiful stars up there, I could forget Mexico, being fat, wishing for a boyfriend, and Mama bugging me to do something with myself.

It was pretty much the same routine every night. Watch a movie, sweep up the popcorn and Milk Duds afterward. Tie up trash bags and lug to dumpster. Repeat.

But then one day, something different happened. Larry Bright gave me a Powerball ticket to repay me for letting him in for free whenever Mr. Doumanian, the owner, wasn’t around. I had a crush on Larry, but I knew he’d always see me as the lump I was in high school, even if I slimmed down to my ideal weight according to Cosmo. I thanked him for the ticket and stuck it in my uniform pants pocket, then forgot about it.

A couple of days later, though, I found the ticket when I was about to wash my uniform. I thought, “No way will I win more than a couple of bucks.” But when I compared my numbers with the winning numbers in the paper, I nearly passed out on the kitchen linoleum. Then I started screaming, and I couldn’t stop. Mama ran in from the yard to see what was wrong. When I told her I had won $110 million with Larry’s Powerball ticket, she started screaming, too, and when we were all out of screams, we entwined our arms the way they do on TV at New Year’s and toasted my luck with a 10 a.m. beer.

Mama wanted me to build us a house in Branson, so she could go see that Japanese fiddle-player any time she wanted. I said nobody actually lives in Branson. Besides, the sight of all those seniors from Arkansas in plaid polyester outfits would depress a person after awhile.

The question was, what did I want to do with the money? What did I want in life, anyway?

First, I decided to give a million to Larry. Mama started yelling, but I stood firm because I thought it was the right thing to do. After all, he had been nice enough to give me the ticket. A million would ease his suffering over having blown it.

Then I quit my job and let the money (still about 6 mil after they took out the taxes) sit in the bank while I figured out what to do next.

A few days later, I had a dream. I was thin and gorgeous, and I was dressed in a long white satin gown. I swiveled my hips sinuously as I glided down a long white marble staircase to meet a crowd of screaming fans waving autograph books. I smiled graciously and signed my name in their books, making each fan feel they were the most important person in the world for just a moment. They all loved me. Then I sashayed out to my sleek silver limousine and waved like the Queen, turning my hand in little circles, as it pulled away from the curb. I woke up with a warm feeling in my heart and a clear idea of what I wanted to do.

So this is it: I’m going to hire a personal trainer and a nutritionist and get down to my ideal weight, and then I’m going to have my face re-sculpted and my teeth capped, and I’m going to get into the movies. I know you can buy your way into Hollywood. Look at Pia Zadora. Well, maybe she’s not such a good example. But anyway, Mama just wants to take one of those “See the Stars’ Homes” tours, but I told her nobody who lives in Hollywood takes those tours. Because you know all the people who live there, and they invite you over.

United Van Lines just pulled up. We’re only taking a few things to get us started; I’ll buy good stuff when we get to Beverly Hills. The real estate agent found us a house there that once belonged to Jean Harlow. We saw the pictures of it, and it’s fabulous. The best thing about the house is that it has a movie theater and a popcorn machine. You know, I might even sweep it out now and then, just for old times’ sake. Come and see me sometime–in the movies.

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The unfortunate reality in social media marketing today is this: many clients think “someone on the staff” can handle the company’s social media program “in their spare time.”

“Social media? Not worth wasting time or money on.”
Some clients see social media planning as an afterthought that’s not important to waste money on. They don’t see any need to hire a dedicated social media manager or train someone on staff to conduct the social media program full-time, let alone hire an experienced consultant to create an effective social media marketing strategy.

Who has time for strategy? Why not just go ahead and implement?

To a “naive” social media marketer (meaning someone who is just getting into it), it may not even be obvious that a strategy is necessary. Heck, social media is free, isn’t it? So why bother? Just do it! Tweet, blog, get a FB page, and you’re golden, right? WRONG.

Social media marketing requires a strategy, just like traditional advertising and marketing. And a sound strategy comes about by knowing the answers to some very specific marketing-related questions.

Not every staff member you might pay to tweet or blog for you will know how to ask the right questions to inform a marketing strategy. You don’t jump into even the simplest purchase at Walmart before asking a few questions, do you? So why would your company’s image on the Web be less important than the functionality of the camping stove you asked a hundred questions about? Ask the right questions, or regret it when your social media marketing program either dies or blows up in your face.

What are the right questions?
What is it we want to sell (Often not as simple as “a widget.”)? What’s our unique benefit? What’s our message? Who do we want to hear it? What’s our tone? Where do we need to show up so our audience will hear us? How do we combine social media with traditional media?

Okay. Now I know the right questions. So what?
Answering the questions is only the first step. Companies need expert help in formulating and executing a social media marketing plan based on the answers to those questions, just as companies have needed it in any other communication endeavor. And yes, time and money will need to be spent. It’s a fact of social media life.

Who can help?
The person who puts together your social media strategy can be a stated “expert in social media marketing plans,” a social-media-hip agency, or an independent contractor. But whoever you hire, make sure they know the right questions to ask. Anyone who has spent time as a writer at advertising agencies should have a basic list of questions to ask before suggesting you jump into execution of an ad hoc marketing plan. And some idea of how to proceed from there.

During my couple of decades as a senior ad agency writer, I learned how to develop marketing strategies, then added two other tools that help fine-tune the communication needs of the client and the campaign. Armed with these tools and my experience, I can help any client develop an effectively targeted, well-written and pitch-perfectly voiced marketing plan in traditional and/or social media.

Fact is, I don’t know HTML from STP, and there are lots of people you can get to write code. But when you plan a marketing campaign, whether traditional or social media, you need the ability to think like a successful marketer. You need to ask (and answer) the right questions before you plunge into implementation. And I can help you do that.

My budget’s too small to hire an expert.
If you have a small budget, you can’t afford NOT to hire an expert to help you focus your traditional or social media marketing efforts as sharply as possible. If you need your marketing brain sharpened, give me a call at 913.236.7595. Let’s think together— about making your campaign a success to be proud of.

Biz sure has been slow this week. Everybody slacking in anticipation of the Memorial Day weekend. So what am I doing? Nothing, income-wise. Ho hum. But there is still plenty to do, even if there’s nothing that makes me money. There’s stuff that always needs to be done, but you’re glad you’re too busy to do it. So do it now, when you’re not busy. C’mon, try it. You’ll like it! I suggest you try the following:

1. Improve your chi.

Some spell it “qi,” which probably is more authentic, but however you spell it, it means “energy.”

Closets, bureau drawers, file cabinets and basements are full of stuff you don’t use, don’t need, maybe don’t even like. Like that godawful avocado-colored lazy susan your aunt Marie gave you for your first marriage. Get rid of it. Or those clothes from a former life that don’t fit (and even if they did, they’d only be in fashion if the 80s came back). Or all those old files in your home office. And books you’ve either already read or never will read (Those you can sell on Amazon.com. It’s easy!).

Excess clutter blocks chi, which means energy in the form of income, opportunities, friendships, and lots more. Think how much more energetic your office and your mind would be without clutter.

Wherever you start, sort your excess stuff into three piles: Keep, Toss, Donate. When you’ve done a box or two, take a good hard look at everything in your Keep pile, and ask yourself, “Is this thing either beautiful or useful?” If the answer is “No,” then move it to the Toss or Donate pile. Be ruthless.

2. Spiff up the yard.

If you own a yard, it probably has weeds. Weeds are symbolic of distractions in your mind, by the way. I’ve always found pulling weeds to be a calming, meditative, useful activity. Gets me out in my little patch of nature, improves the look of my yard, and kills my back when I forget to use a stool instead of stooping over from the waist. That last is not a benefit, by the way. It’s what I call a “stoopid.”

Trimming shrubberies is fun, too. Gives me a chance to express my inner sculptor. It requires just enough mental energy to distract me from whatever big, heavy issues have been worrying or distressing me. For a time, I’m Chauncey Gardener (From “Being There.”) Mindless, happy, content.

Mowing the lawn can be rewarding. It’s a good workout, and I kind of enjoy it. It’s sweaty, honest work. It’s the ritual of getting out the mower, filling the tank, priming it and taking off that satisfies. Then, the hard work begins. There is some mental, as well as physical, effort. I’ve been experimenting for years with various ways to mow around the giant oak tree in the front yard: in circles, in vertical lines around the perimeter, mowing around it a row at a time, then tackling what’s left. It’s these little problems that make life interesting.

3. Write a blog post.

Well, you see I’m taking my own advice.

Happy chi day!

The current Miracle Whip TV campaign features Jersey-style hate for the mayonnaisey, yet sweet, product.

It appears that Miracle Whip is playing on the generally accepted fact that there are “Mayo people” and there are “Miracle Whip” people, and never the twain shall meet. Each thinks the other’s fave sandwich spread is yucky. It probably has to do with which one your mom used to make tuna salad.

But this TV spot features Pauly D, who hates Miracle Whip and anyone who likes it. Huh? Does that hatred inspire brand loyalty among MW lovers? Make them feel defensive, so they clutch MW to their collective bosom to shield it from Hellmann’s bullies?

The commercial encourages mayo lovers to taste MW to see if they really do hate it. The last time I tasted it was when I was about ten years old. I still remember the shock, disappointment and anger I felt when I took that first bite of my friend’s mom’s tuna salad sandwich. It was a terrible situation: I was famished, and I love tuna salad, but this tuna salad had been RUINED by the sweet, sticky, overpowering flavor of Miracle Whip. I was a Hellmann’s kid and had never tasted this other stuff before. I reacted like a baby tasting creamed spinach for the first time. Except I didn’t spit it out, because my mother taught me to be polite. The fact that the MW brand has remained popular to this day isn’t so much a miracle as a mystery to me.

In like fashion, Brits love a certain bread spread called Vegemite. It’s concentrated yeast extract in a jar. Mmm! To the Vegemite virgin, it tastes like something that ought to be used to lubricate machinery and have a label warning of dire consequences if you ingest it. But the Brits gobble it by the gallon (or the litre) every year. Apparently, they even use it under their eyes when they play rugby. And down their… well, never mind.

And on this side of the pond, how about White Castle burgers, better known as “sliders?” Briefly, there was a White Castle nearby. White Castle was exotic and new to me. When it opened, I rushed over and ordered a bag of sliders. With the first savor of burger number one, what impressed me most was how little meat and how much cheese and grease was packed between those eensy buns. I imagined the goo oozing its way through my arteries, toward my aorta. I threw the rest of the sliders and the oil-soaked bag away. Amazingly, these tiny death-bombs are so popular that for fans who aren’t near a White Castle, there are sliders in the grocery store freezer case. Go figger.

But back to the Miracle Whip versus Hellmann’s or Kraft controversy. The MW commercial casts aspersions on people who like Miracle Whip, yet it’s a commercial FOR Miracle Whip. This is a radical twist on the traditional approach, which is to show happy people smiling as they tuck into whatever foodstuff is being promoted. In that sense, the commercial is refreshing. There isn’t a single “bite and smile” shot in it. But will it sell Miracle Whip? I imagine it’s aimed at younger audience members (What are they now, Gen Y or Gen Z?) who are skeptical of anything pushed at them via TV in the traditional way. This message is ironic, edgy and unexpected. So who knows, that may be the recipe for Miracle Whip success.

But as I said, I think preferences are based on what you’re raised with. I say if you’re a MW person, you’re going to use it as always. If you’re a mayo person, you’re not. What do you think?

Someone recently stuck this flyer in my door. I was about to throw it away, when I became riveted by the copy. Not because of the content, but because spelling errors dotted its landscape like landmines. See how many you can spot.

I imagine English is not the first language of the author of this flyer. I hope s/he finds someone to look over future advertising pieces. Poor spelling gives the impression you don’t care about detail, at the very least. Or that you are dumb, at the very worst.

Need a good proofreader to make you and your business look its best? Give me a call. 913-236-7595.